Lockbox Services

Lockbox Services

Increase Productivity and Efficiencies

Check collection and receivables processing is a critical component of your company’s treasury management process. As your company grows, it becomes important to manage these processes as efficiently and accurately as possible.

With PlainsCapital Bank’s lockbox services, outsourcing your check collection and receivables tasks improves audit control and the speed with which you receive accounts receivable information. We provide both wholesale and retail lockbox customers with unmatched service delivery.

From deposit preparation and transportation to data and image capture, PlainsCapital is your resource for end-to-end cash collections and receivables processing. Choose from Wholesale, Retail, and Medical Lockboxes.


Designed for corporate-to-corporate payments, PlainsCapital Bank’s wholesale lockbox service speeds remittance payments collections, improves your company’s cash flow, and frees your employees for other tasks.

Payments are retrieved from a designated post office box several times each day and processed immediately – including deposit preparation, transportation, and data capture. Our imaging technology expedites the release of checks into the check collection system, and you can choose how those images are delivered to you. Images can be delivered via the Internet or saved to CD-ROM for archival purposes.


For high-volume retail customers, our automated data capture or optical character recognition process makes collecting information from standardized remittance documents more economical. If you’re new to retail processing, PlainsCapital can help you design and create a remittance document. We also provide deposit preparation, transportation, and data capture options to fit your specifications. Data delivery options for retail lockbox services are the same as for wholesale processing.


PlainsCapital Bank brings your claims management process into the 21st century with our Medical Lockbox. This comprehensive online tool processes paper EOBs and electronic ERAs in a standardized view across all payers, provides data mining capabilities, and helps you comply with HIPPA requirements.