FRAUD RESOURCE CENTER

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Tools and Information to Keep You Safe

The PlainsCapital Bank Fraud Resource Center is here to assist you with any and all issues related to bank fraud. The Fraud Resource Center contains information on:

How and when to report fraud
Steps you can take to help detect and prevent fraud on your accounts
Common bank fraud schemes to be aware of

Reporting Fraud

What to do if you suspect fraudulent activity on your account, your identity has been stolen, or if you notice other suspicious online activity.

Debit Card Compromise

What is debit card compromise, how does it happen, and what can you do?

Common Fraud Scams

Read the latest news on security breaches and other fraudulent activity.

Protecting Yourself

Learn the steps you can take to protect you and your business from fraud.

Call Us to Report Fraud

If you have discovered suspicious activity on your account or have confirmed fraudulent transactions, please contact us at one of the numbers listed below:

Checking &
Savings Customers

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214.525.4699

Hours: Monday – Friday,
7:00 a.m. to 5:30 p.m.

Debit Card &
Zelle® Customers

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866.762.8392

Hours: Monday – Friday,
8 a.m. to 6 p.m.

Online Banking Customers

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866.762.8392

Hours: Monday – Friday,
8 a.m. to 6 p.m.

If calling after hours, select the Fraud option to have your card closed immediately.

If you experience any other type of fraud, please contact the Fraud Department at 214.525.4699.

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