Search Locations Customer Support Customer Support
Search Locations Customer Support Customer Support
CALLER ID SPOOFING SCAM: Beware of phone scammers posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER ask for your passcode over the phone.
If you receive a suspicious call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department. LEARN MORE

DEBIT CARD ASSISTANCE

............
With a PlainsCapital Bank Debit Mastercard® in your wallet, you also carry peace of mind, protection, and assistance.
Debit Card Activation & PIN Change

Debit Card Activation & PIN Change

24 hours a day, 7 days a week

866.392.9952

Debit Card Cancellation, Debit Card Replacement, or Report Lost Debit Card

Debit Card Cancellation, Debit Card Replacement, or Report Lost Debit Card

During normal business hours, Monday – Friday, 8 a.m. to 6 p.m., please call 866.762.8392.

To cancel your debit card outside of our regular business hours, please call 866.392.9952.

Debit Card Controls

Debit Card Controls

Card Controls allow you to protect your money by managing how, when, and where your debit card is used, preventing unauthorized transactions.

Learn More

To learn more about the benefits that come with your debit card, visit one of the links below:

Personal Banking Debit Card
Business Banking Debit Card
Leaving PlainsCapital Bank Website
PlainsCapital Bank does not control the following website and their privacy policies may differ from those of the Bank. PlainsCapital Bank is not responsible for the content nor transactions carried out on the following website.
Thank you for visiting the PlainsCapital Bank website.
For best viewing experience, we recommend using Chrome, Firefox, Safari, or Microsoft Edge.

Caller ID
Spoofing Scam

Beware of phone scammers posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER ask for your passcode over the phone. If you receive a suspicious call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department.

LEARN MORE