Sunday, April 26 from 10:00 p.m. to 12 a.m., website will be unavailable due to regularly scheduled maintenance. We apologize for any inconvenience.

Protecting Yourself

There are many steps you can take to protect yourself from fraud. Find out how you can protect your business, too.

Protect Your Social Security number

  • Never provide your number unless you have initiated the contact and have verified the entity or person.
  • Never use part of your number for your PIN.
  • If you must provide your number in an email or to a website, make sure it is secure.
  • Do not allow your number to be recorded on a check, traveler’s check, gift certificate or any other like item unless required by law.
  • Do not carry your Social Security card with you.
  • Be cautious of your surroundings when disclosing your number.

Eliminate Paper

  • Reduce the amount of mail and paper with your personal information printed on it.
  • Stop receiving paper account statements. You can request from PlainsCapital eStatements.
  • Sign up for direct deposit to avoid paper checks.
  • Utilize e-bills and Bill Pay in Online Banking.
  • If you must use checks, use those with enhanced security features.


Secure Your Computer and Use the Internet Wisely

  • Maintain your anti-spyware and anti-virus protection with the most recent updates.
  • Make sure your firewall is up-to-date.
  • Allow operating system and software updates as soon as possible.
  • Keep your web browser current.
  • Don’t give personally identifying information, or account information, online unless you have initiated the transaction.


Protecting Your Account, Checks and Cards

  • Sign your debit card immediately when you receive it.
  • Check your receipts, monitor your account, and verify the transactions on your statements (learn more about detecting fraud).
  • Be cautious when providing your account or card numbers, and if you shop online, make sure the site and Internet connection are secure before making a purchase.
  • Contact us immediately if your card is lost or stolen.
  • Only use ATMs with surveillance cameras.
  • Be aware of your surroundings – especially people.
  • Put away your card and cash before leaving the ATM.
  • Shield the ATM or merchant keypad with your hand or body while entering your PIN.
  • Review cleared check images.
  • Utilize identity theft protection products and services – such as EZShield®ID Theft Protection – offered by PlainsCapital and other banks with which you do business.