Privacy Notice

Internet Privacy Policy

2023 Commercial Deposit Account Agreement and Services Disclosure

2023 Consumer Deposit Account Agreement and Services Disclosure

External Transfer Agreement

Bill Payment Terms and Conditions

ATM Security Disclosures

Unlawful Internet Gambling Enforcement Act of 2006 and Regulation GG

Mobile Deposit Terms and Conditions

MasterCard Gift Card Disclosures

Personal Apple Pay® Disclosure

Business Apple Pay® Disclosure

Personal Samsung Pay® Disclosure

Business Samsung Pay® Disclosure

Personal Google Pay® Disclosure

Business Google Pay® Disclosure

Wireless Terms and Conditions for Guests

Zelle® Network Services Agreement Addendum


Consumer Complaint Notice

We are committed to providing excellent customer service. We welcome the opportunity to address any concerns you may have with our bank.

Contact Us

Texas Notice: PlainsCapital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against PlainsCapital Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

Telephone: 877-276-5554

Fax: 512-475-1313

E-mail:  consumer.complaints@dob.com

Website:  http://www.dob.texas.gov

Apple Pay is a registered trademark of Apple, Inc. Google Pay is a trademark of Google Inc. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd..

Leaving PlainsCapital Bank Website
PlainsCapital Bank does not control the following website and their privacy policies may differ from those of the Bank. PlainsCapital Bank is not responsible for the content nor transactions carried out on the following website.
Thank you for visiting the PlainsCapital Bank website.
For best viewing experience, we recommend using Chrome, Firefox, Safari, or Microsoft Edge.