Privacy & Disclosures

Privacy & Disclosures

Privacy Notice

Commercial Deposit Account Agreement and Services Disclosures

Personal Deposit Account Agreement and Services Disclosures

External Transfer Agreement

Bill Payment Terms and Conditions

ATM Security Disclosures

Unlawful Internet Gambling Enforcement Act of 2006 and Regulation GG

Mobile Deposit Terms and Conditions

MasterCard Gift Card Disclosures

Personal Apple Pay™ Disclosure

Business Apple Pay Disclosure

Personal Samsung Pay® Disclosure

Business Samsung Pay® Disclosure

Personal Google Pay® Disclosure

Business Google Pay® Disclosure

Wireless Terms and Conditions for Guests

People Pay (P2P) Guidelines



Consumer Complaint Notice 

We are committed to providing excellent customer service. We welcome the opportunity to address any concerns you may have with our bank.

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Texas Notice: PlainsCapital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against PlainsCapital Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300 
Austin, Texas 78705-4294

Telephone: 877-276-5554

Fax: 512-475-1313

E-mail:  consumer.complaints@dob.com

Website:  http://www.dob.texas.gov

Apple Pay is a registered trademark of Apple, Inc. Google Pay is a trademark of Google Inc. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.