Equifax Security Incident
On September 7, 2017, Equifax Inc. announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers—that’s over half of the U.S. population. From mid-May through July of this year, criminals exploited a U.S. website application vulnerability to gain access to names, Social Security Numbers, birth dates, addresses, and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed. As part of its investigation of this application vulnerability, Equifax also identified unauthorized access to limited personal information for certain UK and Canadian residents. [source: Equifax]
PlainsCapital Bank takes our customer’s privacy and safety seriously. Please refer to the helpful tips and links listed below to ensure you are doing everything you can to protect your identity now and in the future.
What to do to protect yourself
- Check if you are impacted. Equifax is offering a website—www.equifaxsecurity2017.com—where you can check whether you are one of the 143 million people whose data may have been compromised.
- Monitor your credit and identity. Equifax is also offering a year of free credit monitoring and identity theft insurance that you can (and should) sign up for on that site if you're a US resident. Get your free credit reports from annualcreditreport.com. Visit the Federal Trade Commission’s website (www.ftc.gov/idtheft), to learn about identity theft and consider using “fraud alerts” and “credit freezes”.
- PlainsCapital Bank also offers EZShield® ID Theft Protection, an integrated suite of identity fraud protection services that actively secure, monitor, and restore your identity. If you're a Golden Checking or Premier Checking account holder, this valuable tool is available to you at no additional fee. For all other PlainsCapital customers, EZShield is available for only $5 per month. Click here for more information.
- Monitor your finances. You should also keep a close eye on your finances. Check for notifications to see if new credit applications have been filed on your behalf and monitor your accounts for adverse action. If your details are circulated on the black market, the big risks are fraudulent credit applications opened on your behalf.
- Change your passwords and PINs. There have been several recent data breaches that could provide the perfect combination of information for hackers to impersonate your identity (e.g. Verizon Wireless, Yahoo Email and Equifax). Information about your email, phone and identity could allow a hacker to access your accounts even if you are using two-factor authentication. As a precaution, you should update personal email password and phone security PINs.
As always, if you believe you have fraudulent activity on your PlainsCapital Bank account, please call us at 1.866.762.8392.