Welcome to PlainsCapital Bank Business Online Services
We are glad to have you as a part of the PlainsCapital Bank family, and we look forward to providing you with a comprehensive and highly-personalized banking experience.
As of Monday, October 8, our online banking system called Business Online Services (BOS), is live.
Important Dates and Items to Remember
October 8 (Columbus Day) - BOS is now live and you can:
- Access Bill Pay, deposit accounts, transfers, and account history
- Enroll in eStatements under Reports > Online Documents > Statements & Documents
- Establish user entitlements to Bill Pay and other services as applicable
- Establish and perform account transfers
- Entitle users for mobile banking in BOS then download our mobile banking app
Customer Service will be available from 7 a.m. to 7 p.m. at 866.762.8392. Branches will be closed for the holiday.
- ACH & Wire payments are now live after the federal bank holiday on Monday, October 8
- Loans and CDs are now available online
Business Online Services Company ID
For added security, your business has been assigned a new Company ID which you will enter in addition to your existing username each time you log in to Business Online Services. We mailed your Company ID credential to your company’s designated Primary User for Business Online Services on September 21. If your Primary User did not receive a Company ID letter, please give us a call at 214.252.4005.
Quick Access Tutorials
BOS has the help you need built right into its standard navigation. We highly recommend using the “How do I…”, Glossary of Terms, and FAQ links at the bottom of each page for assistance. Regardless of where you are in the system, these pages will know how to help! For a quick tutorial on key steps for using BOS for the first time, check out the BOS Quick Reference Guides to the right of the page.
Additional Information for Treasury Management Customers
If you are enrolled in any of the following services, you should have been contacted by a member of our Treasury Management Team:
- Online Wire Access
- Online ACH Access
- Positive Pay
- Remote Deposit Capture
- CD-ROM Statements
- Lockbox Services
If you have not been contacted, please call us at 214.252.4005.
In addition to the Quick Access Tutorials, please see the right of the page for additional information on Treasury Management Services including our Terms & Conditions, helpful guides, and videos.
For assistance with any Treasury Management Services or basic online help, please do not hesitate to call us at 214.252.4005 or email us at email@example.com.